Optimal Insights

Plain-English answers to your questions about technology best practices.

How Much Do Network Engineers Make?

At Optimal Networks, engineers are the backbone of our white-glove technology services and we treat them as such. Below, we’ll walk you through the common salary range for Network Engineers, typical turnover rates, and how we manage to retain our elite personnel.

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What to Do if You Get Ransomware

So, you’re already familiar with the best ways to protect your business from ransomware, the vicious form of malware that encrypts all your files and demands a ransom to regain control of them. But what exactly happens if your machine does get infected? And what should you do in response?

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What to Do With Old Technology Hardware

Isn’t it something how, as the processing power of computer chips increases, technology that was once cutting edge quickly becomes obsolete? If you’re in the middle of replacing your old hardware with more advanced technology, you may be wondering, “What should I do with the old equipment?” This is a

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Key Elements of Proactive Technology (IT) Support

When it comes to marketing technology support services, “proactive” is one of those words that gets thrown around left and right. The problem is that, across the IT industry, there seem to be fairly loose definitions of what the term “proactive” actually means. This not only makes it hard for

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Can Multiple Monitors Increase Productivity?

When you’re in the IT industry, one of the most rewarding things you can do for your clients is to help them increase their productivity with technology. But if we step back and take a look at upgrades across the computer industry over the past, say, twenty years, there really

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Do I Need to Renew My Firewall Service and Support?

Nearly one million forms of malware are released each and every day. That’s almost 700 threats per minute. You need only browse to a certain website and your machine (and, by extension, your network) could become infected with damaging malware. This is why firewalls are so important. Your firewall is

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