Optimal Insights

Plain-English answers to your questions about technology best practices.

Is the Cloud Secure?

It’s very common for organizations to avoid cloud computing out of legitimate concern for their data’s safety. “What if someone gains access to my environment?” “Since it’s not in my control, what if something goes wrong?” “Wouldn’t my data be more susceptible to cyberattack?” Indeed, there are many pervasive misconceptions

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How Much Do Network Engineers Make?

At Optimal Networks, engineers are the backbone of our white-glove technology services and we treat them as such. Below, we’ll walk you through the common salary range for Network Engineers, typical turnover rates, and how we manage to retain our elite personnel.

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What to Do if You Get Ransomware

So, you’re already familiar with the best ways to protect your business from ransomware, the vicious form of malware that encrypts all your files and demands a ransom to regain control of them. But what exactly happens if your machine does get infected? And what should you do in response?

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What to Do With Old Technology Hardware

Isn’t it something how, as the processing power of computer chips increases, technology that was once cutting edge quickly becomes obsolete? If you’re in the middle of replacing your old hardware with more advanced technology, you may be wondering, “What should I do with the old equipment?” This is a

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Key Elements of Proactive Technology (IT) Support

When it comes to marketing technology support services, “proactive” is one of those words that gets thrown around left and right. The problem is that, across the IT industry, there seem to be fairly loose definitions of what the term “proactive” actually means. This not only makes it hard for

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