Optimal Insights

Plain-English answers to your questions about technology best practices.

Can Multiple Monitors Increase Productivity?

When you’re in the IT industry, one of the most rewarding things you can do for your clients is to help them increase their productivity with technology. But if we step back and take a look at upgrades across the computer industry over the past, say, twenty years, there really

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Do I Need to Renew My Firewall Service and Support?

Nearly one million forms of malware are released each and every day. That’s almost 700 threats per minute. You need only browse to a certain website and your machine (and, by extension, your network) could become infected with damaging malware. This is why firewalls are so important. Your firewall is

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What to Consider When Selecting a Hosted Email Provider

  These days, finding a hosted email provider is far from difficult. Heck, your local church can probably host your email—that’s how common this service has become. Each and every provider will tell you about the same thing about their services, too: we’ll provide you with hosted Microsoft Exchange, setup

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Can I Use an iPad for Business?

Just a couple months ago, Apple released their iPad Pro – a nearly 13-inch iteration of the tablet with a stylus and side connector for an integrated keyboard. The display is impressive, and the size resembles that of an actual computer monitor. Despite all the big-wigs predicting the death of

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Why Do I Get Viruses When I Have Anti-Virus Software?

So you understand the dangers of viruses infecting your machines (lost time, lost data, all-around bad news). You’ve purchased anti-virus software (either on your own or through your IT provider’s workstation management solution). You’re 100% protected now, right? Unfortunately not. As some of you may know from experience, it is

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