There is a link between technology and employee engagement. But let’s be real: Are you ACTUALLY at risk of losing talent due to a poorly architected or supported IT environment? As our businesses become more dependent on technology, our employees require — AND EXPECT — a higher-level IT environment. While
There’s not a technology initiative under the sun that will be successful without buy-in. We’ve seen this first-hand over the three decades we’ve been in the IT service industry. Something else we’ve seen more than a few times: No matter how frightening cybersecurity statistics get, your leadership doesn’t think anything
There was a time when you needed a variety of tools to communicate in the office. One for video conferences, another for phones, another for text, another for fax, another for webinars, and — oh yeah — physical phones too. That’s multiple vendors that you are paying each month, and
Receiving a request from a client to audit your cybersecurity can lead to anxiety. Not only do you want to make sure you’re responding accurately, but you also want to be certain you don’t give too much, or too little, information. We’re seeing law firms, consulting firms, and associations alike
While in a perfect world no one would ever find themselves feeling as though they were being held hostage by their IT team… we have unfortunately encountered this quite a few times over our three decades in the IT outsourcing industry. Many of us are in a position where our
After serving the DC law firm community on a strategic consulting level for over 30 years, you can imagine that we’ve managed our fair share of DMS selection projects. As a result, we’ve become quite familiar with how to analyze a particular DMS solution and whether or not it may
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