There was a time when you needed a variety of tools to communicate in the office. One for video conferences, another for phones, another for text, another for fax, another for webinars, and — oh yeah — physical phones too. That’s multiple vendors that you are paying each month, and
Receiving a request from a client to audit your cybersecurity can lead to anxiety. Not only do you want to make sure you’re responding accurately, but you also want to be certain you don’t give too much, or too little, information. We’re seeing law firms, consulting firms, and associations alike
While in a perfect world no one would ever find themselves feeling as though they were being held hostage by their IT team… we have unfortunately encountered this quite a few times over our three decades in the IT outsourcing industry. Many of us are in a position where our
After serving the DC law firm community on a strategic consulting level for over 30 years, you can imagine that we’ve managed our fair share of DMS selection projects. As a result, we’ve become quite familiar with how to analyze a particular DMS solution and whether or not it may
The average downtime for a ransomware attack (defined as “material interruption” to operations) is 22 days. In DC, the average lawyer’s billing rate is $380 per hour. Multiply that by the number of attorneys in the firm, and multiply that by 8 hours and by 22 days… and you can
Technology equipment is in short supply due to two distinct but related issues: a semiconductor chip shortage, and severe supply chain woes. The pandemic delivered a knock-out blow to an already fragile global supply chain. Starting in early 2020: Pivotal manufacturing plants in China and beyond were shut down by
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