Optimal Insights

Plain-English answers to your questions about technology best practices.

​Why a CIO Might be Overkill for Your Business

Do I really need another executive running around the place just to oversee my technology? Don’t I already pay people to do that?” After 25 years in the IT support business, this is a sentiment I’ve heard over and over again; business owners just can’t seem to justify the need

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How Virtual Desktops Give Outsourcing A Whole New Meaning

Outsourcing your technology support is nothing new. In fact, some argue (not unfairly) that traditional IT services are a commodity at this point. But just as technology itself has made incredible strides over the past few decades, outsourcing is also evolving in ways that can eliminate the need to manage

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Does Your Business Need Cyber Liability Insurance?

We’ve all heard about the various security measures our businesses should have in place to defend against cyberattack. We know this is something we need to invest both time and money into if we want to remain safe. We know what we’re supposed to do before a potential breach… but

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