Optimal Insights

Plain-English answers to your questions about technology best practices.

Spear-Phishing and W-2 Scams: How to Stay Protected

As originally published in the American City Business Journals. “The most devastating attacks by the most sophisticated attackers almost always begins with the simple act of spear-phishing.” – Jeh Johnson, former Secretary of Homeland Security Phishing attacks are the definition of a tried-and-true cyberattack; they’ve been circulating for decades, and

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Where Voice Command is Falling Short (But Not For Long)

As originally published in the American City Business Journals. — Are you talking to your technology yet? For a few years now we’ve seen an uptick in speech recognition technology. We’ve had Siri in our pockets since 2011 (hands-free since 2014), we’ve had Google Voice Search since about that same

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Still Wary About Security in the Cloud? Here’s What to Look For

As originally published in the American City Business Journals. — The cloud computing market is, in three letters, H-O-T. While hosted email and file storage have been massively popular for some time now, full cloud infrastructure is also on an aggressive upward trajectory; according to a Technavio report, the global

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Why I Can’t Wait to Implement Slack for My Business (Video)

  As originally published in the American City Business Journals. — Now that Millennials make up the majority of the U.S. workforce, fostering collaboration in the workplace isn’t just a matter of productivity; our ability to attract and retain top talent rests quite heavily in the tools we offer, and

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3 Signs Your Business Isn’t Ready to Move to the Cloud

As originally published in the American City Business Journals. — Feeling the pressure to move your company to the cloud? While most companies have at least part of their operations in the cloud — email, backup, applications, or files — many have yet to transition into a full virtual desktop

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Top 5 Technology Predictions for 2017

As originally published in the American City Business Journals. — Technology touches all parts of our lives — from accessing your desktop anywhere to ordering laundry detergent through Amazon Dash buttons. Phones are exploding, social media heavily influenced the presidential election, and people now have the capability to order groceries

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