Optimal Insights

As originally published in the American City Business Journals. — After 25 years in the information technology (IT) industry, you start to see some trends. One of the most troubling patterns I’ve noticed recently is that many business owners equate IT support with network security; they believe that because someone

  As originally published in the American City Business Journals. — Do you know any of those people who keep their money under their mattress? The rationale behind this practice is that your money will be safer under that quilt your grandmother made you than it would be in some

Deciding to abandon your company’s entire on-site infrastructure in favor of a cloud-based environment is no quick and easy process. Besides weighing the big-picture costs and benefits to your business, it’s also critical to consider the individual personalities inside your company and how they’ll receive this kind of transition. Will

As originally published in the American City Business Journals. — Not too long ago my COO received an email from my address. The chain started out simply:

As originally published in the American City Business Journals. — Not too long ago a client of mine came to me with a personal information technology question that I — believe it or not — had never been asked before: “What happens to all my online accounts when I die?”